The Part That Can Say No
Agent tooling is converging on a dashboard. The hard problem is one layer down — four failures from twelve weeks of running a fleet of AI coding agents, and the one thing they had in common.
The Missing Rung
A paved road's job is to absorb the complexity of the underlying platform, not expose it. If developers have to understand Bicep to ship a container, you've built a paved shoulder — technically present, practically unused.